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MASCIIN IT
Application maintenance

Maintain and evolve your applications without losing control of the existing system.

We take over, fix and evolve your applications with a clear organisation, a prioritised backlog and up-to-date documentation.

  • Speak directly with an expert
  • On site across Occitanie
  • Remote work throughout France
Sound familiar?

The situations we encounter most often

  • A critical application is no longer really maintained.
  • The original developer is no longer available.
  • Fixes drag on for lack of organisation.
  • Technical debt is holding back changes.
  • You lack visibility over open defects.
The consequences

What it costs your organisation

  • Incidents repeat and pile up.
  • Every change becomes long and risky.
  • Users lose confidence in the tool.
  • Knowledge is lost with departures.
Our answer

How MASCIIN IT intervenes

We start with a code takeover and a technical debt analysis to regain control of the existing system.

We set up a clear organisation: prioritised backlog, defect management, monitoring and continuous improvement.

We document as we go, so that knowledge no longer rests on a single person.

Deliverables

Concrete, documented, reversible deliverables

You remain in control of what is produced: every deliverable is designed to strengthen your autonomy.

  • Code takeover and analysis
  • Technical debt analysis
  • Prioritised backlog of fixes and improvements
  • Defect tracking
  • Application monitoring
  • Up-to-date technical documentation
  • Regular reports
How it works

How the engagement unfolds

  1. 01

    Take over

    Analyse the code, technical debt and existing documentation.

  2. 02

    Stabilise

    Fix priority defects and secure the existing system.

  3. 03

    Evolve

    Prioritise and deliver useful improvements over time.

  4. 04

    Document

    Maintain usable, transferable documentation.

Engagement formats

A flexible organisation

  • Recurring maintenance contract
  • Fixed-price takeover and stabilisation package
  • Time and materials for one-off changes
Use cases

A few examples of engagements

  • Takeover of an orphaned application
  • Corrective and evolutionary maintenance
  • Technical debt reduction
  • Monitoring of a critical application
FAQ

Frequently asked questions

The answers to the most common questions about application maintenance & support.

A project or a difficulty on this topic?

In a 30-minute call, you leave with a clear reading of your situation and a concrete next step, whether we end up working together or not.

  • No commitment
  • Confidential conversation
  • Usually a reply within one business day